Frequently Asked Questions

We’re here to help. Below are the most common questions about shopping at DD-FIT.
If you need further assistance, our support team is always happy to help.

Orders & Payment
How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order anytime on our Track Your Order page.

Tracking Your Package

Can I change or cancel my order?

We process orders quickly to ensure fast delivery.
If you need to make changes or cancel your order, please contact us as soon as possible.
Once an order has been shipped, it can no longer be modified or canceled.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and PayPal.
All payments are secure and encrypted.

Shipping & Delivery
How much does shipping cost?

We offer free worldwide standard shipping on qualifying orders.
For full details, please visit our Shipping Policy page→ Shipping＆Delivery

How long will delivery take?

Orders are usually processed within 5 days.
Delivery times vary by destination and can be found on our Shipping Policy page.

Returns & Exchanges
What is your return policy?

We accept returns within 14 days of delivery.
Items must be unworn, unwashed, and in original condition with tags attached.
Please see our Return & Refund Policy for full details → Returns ＆ Exchanges

How do I request a return or exchange?

Simply contact our customer service team with your order number and we will assist you.

Products & Sizing
How do I choose the right size?

You can find your perfect fit by checking our Size & Fit Guide on each product page.
If you are between sizes, we recommend choosing the larger size for a more comfortable fit → Size Guide

How should I care for my DD-FIT bras?

Hand wash in cold water with mild detergent.
Lay flat to dry.
Do not bleach, iron, or tumble dry.

Need More Help?

If your question is not listed above, please contact us at:
Contact Us

We respond within 1 business day.